As we are a group accommodation, cancelling a trip is for us a total loss as no group of 20-40 persons plan a trip only 3 weeks in advance. Therefore our strict cancellation policy.
For a 50% payment/refund, cancellation must be made 4 weeks prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in, otherwise no refund.
We collect information from you when you:
Any of the information we collect from you may be used in one of the following ways:
Your information, whether public or private, will never be sold, exchanged, traded, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of fulfilling the transactions or services requested by the customer.
We implement a variety of hardware, software and workflow security measures to maintain the safety of your personal information.
We need to use cookies to improve your website experience. We alert and ask the visitor for permission to gather anonymous analytical data in order to better understand user behaviour in our websites. We alert about the usage of cookies when you enter our website. We also fully respect DNT («Do Not Track») requests.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply the law, enforce our site policies, or protect ours or others rights, property, or safety.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our website, you consent to our online privacy policy. In case you don’t agree, you have to leave the website.
We reserve the right to update our privacy policy posted on this page without prior notice.
If there are any questions regarding this privacy policy, you may contact us using the information below.
Contact: Mr. Benjamin Richter
Email: benjamin(dot)richter(at)naturasolta(dot)pt
Tel: +351 916652424
Address:
Naturasolta Lda.
Quinta de São Pedro
Rua do Movimento das Forças Armadas S/N
2815-786 Sobreda
Portugal